Shipping policy

Delivery & Fulfilment


Processing Time

Every order undergoes a standard processing period of 1 working day. For live shipping rates and estimated arrival dates, please refer to the details provided at checkout. If you have a specific deadline and are unsure if your order will arrive in time, we encourage you to contact us before finalizing your purchase.


Shipping & Sustainability

We are proud to collaborate with a global production network to deliver art to your doorstep faster while significantly reducing CO2 emissions. To ensure the highest quality, your order is printed and dispatched from the production hub closest to you using premium materials and industry-leading inks.

  • Delivery Windows: Most orders arrive within 7 days.

  • Live Rates: Once you enter your delivery address at checkout, you will see real-time shipping options and estimated timeframes.

  • Urgent Orders: If your order is time-sensitive, we recommend selecting an Express Delivery option if available for your region.

Free Delivery: We offer FREE SHIPPING on all prints excluding greeting cards.


Customs, Taxes & Delays

Buyers are responsible for any customs fees or import taxes that may be incurred upon entry to your country. Allonpaper is not liable for transit delays caused by customs processing or courier-specific issues.


Professional Packaging

We tailor our packaging to the size of your print and the specific production site to ensure maximum protection:

Product Type Packaging Method
A4 & A3 Prints Shipped in reinforced flat envelopes.
Prints > A3 Carefully rolled and shipped in heavy-duty tubes.
Framed Prints Arrive assembled and ready to hang. Protected with corner guards, specialized wrap, and rigid, double-walled boxes.
Canvas Prints Shipped in protective wrap and strong boxes. Includes a mounting kit for immediate display.